PRIVACY POLICY

1. Introduction

PsyCoach is a trading name of Alegria Consulting Services Ltd (“we”, “us”, “our”).

We are committed to handling personal data responsibly and in accordance with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy explains how we collect, use, and protect personal data when you interact with us via this website.

2. Who We Are

Alegria Consulting Services Ltd

Registered in England and Wales

Company Number: 06139166

Registered Office: 18 The Ropewalk, Nottingham, NG1 5DT

Contact: privacy@psycoach.tv

3. What Information We Collect

When you submit an enquiry through our website, we may collect:

  • Name

  • Email address

  • Telephone number

  • Production name or working title

  • Production company

  • Any additional information you choose to provide

We do not collect special category (sensitive) personal data through website forms.

4. How We Use Your Information

We use this information to:

  • Respond to enquiries

  • Arrange and manage initial discussions

  • Assess potential service requirements

  • Maintain appropriate records of communications

We do not use your information for unsolicited marketing.

5. Legal Basis for Processing

We process personal data on the basis of:

  • Legitimate interests – to respond to enquiries and manage potential business relationships

  • Pre-contractual steps – where you request information about our services

6. Data Sharing

We do not sell or share your personal data with third parties for marketing purposes.

Your data may be processed by trusted service providers where necessary to operate our website and communications, including:

  • Website hosting (Squarespace)

  • Email systems

  • Airtable

These providers process data only as necessary to deliver their services.

7. Data Retention

We retain personal data only for as long as necessary to:

  • respond to enquiries

  • manage ongoing discussions

  • meet legal or professional obligations

Where no ongoing relationship is established, data is periodically reviewed and deleted.

8. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

9. Your Rights

Under UK data protection law, you have the right to:

  • request access to your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • object to or restrict processing

To exercise these rights, contact us using the details above.

10. Cookies

This website uses cookies necessary for its operation and performance. These may be set by our website platform provider (Squarespace).

We do not use cookies for advertising or tracking purposes

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on this page.